Warranty Process

Warranty Process

To successfully submit a warranty claim please follow the steps below:

Step 1

Complete a Bush-Whacker pre-approval warranty form BEFORE any work has been done to the unit. If applicable, please also submit photos of the defective part. (Any work done prior to Bush-Whacker’s approval may be denied no exceptions!)

Step 2

Send completed form to [email protected] or fax it to 501-945-0072

NOTE: If customer needs immediate attention, place “HOT” in the subject line of the email or on the form itself.

Step 3

Within 24 hours, Bush-Whacker will give notification on the claim status. If claims are approved, a course of action will be explained.

Please see maximum labor times/rates.